May 11, 2026
Send Enrollment Appeals & Rebuttals to Your National Provider Enrollment Contractor
Starting May 8, send DMEPOS provider enrollment appeals and rebuttals to your National Provider Enrollment (NPE) contractor.
For suppliers under NPE East, contact Novitas Solutions, Inc:
- Fax: 888-213-2710
- Phone: 866-520-5193
- Email: NPEASTAppeals@novitas-solutions.com or NPEASTRebuttals@novitas- solutions.com
- Mailing Address: Novitas Solutions, Inc; NPEast DMEPOS; P.O. Box 3704; Mechanicsburg, PA 17055-1863
For suppliers under NPE West, contact Palmetto GBA:
- Fax: 803-870-6761
- Phone: 866-938-9652
- Email: NPWest.Appeals@palmettogba.com or NPWest.Rebuttals@palmettogba.com
- Mailing Address: Palmetto GBA; NPWest DMEPOS; P.O. Box 100142; Columbia, SC 29202-3142
May 7 is the last day Chags Health Information Technology, LLC (C-HIT) will accept appeals and rebuttals. C-HIT will continue to review and decide on appeals and rebuttals submitted before the transition date.
For questions about the transition, contact ProviderEnrollmentARC@cms.hhs.gov.

