February 2, 2026
Coming Soon to myCGS®—eLetters!
myCGS 11 is coming soon with a new feature called eLetters! This exciting new enhancement makes it easier to find and manage important letters in one place.
Here's what you can do with eLetters:
- View Additional Documentation Requests (ADRs), Prior Authorization, and Advanced Determination of Medicare Coverage (ADMC) letters for your NPI/PTANs in one inbox without having to search by beneficiary or claim information. We'll add more letter types in the future.
- View both Jurisdiction B and C letters in the same inbox.
- Export your list of letters to Microsoft Excel (including NPI/PTAN, Document Control Number (DCN), Claim Control Number (CCN), Beneficiary Name, and Medicare ID). You can also download a PDF of the letter to view or print.
- Get email notifications when we send a new letter (and turn email notifications on/off as desired).
- Filter the eLetters inbox to view or hide letters by NPI/PTAN.
Stay tuned for information about when we will be releasing myCGS 11!

