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June 6, 2024

myCGS 8.6 Now Available

myCGS 8.6 is now available! In this version, we've made an improvement to Prior Authorization Smart Submission, while also fixing some known issues.


  • Prior Authorization Smart Submission (PASS) for Power Mobility Devices (PMD) now includes a prompt asking if the PMD is replacing an item that was lost, stolen, or irreparably damaged. If "Yes" is selected in response to this prompt, the request will default to being an expedited request.

Additional Changes and Fixes

  • Same/Similar searches for Lymphedema Pneumatic Compression items were not returning information correctly when searching by a single HCPCS code. This issue has been corrected.
  • In some instances, PASS was displaying a message stating that a Prior Authorization request had already been submitted for an item, but there was not a valid Prior Authorization request on file. This issue has been corrected.

Do you have an idea that you'd like to see implemented in myCGS? Use the "Feedback" button found in the web portal to let us know!


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