Skip to Main Content

June 24, 2026

myCGS® DME 11.5 Available Now!

We released myCGS DME 11.5 on June 23! This version includes several new updates and fixes.

New Features & Enhancements

  • myCGS now checks passwords on the change password and new registration screens to ensure they are not commonly used or compromised. If a password can’t be used, users will see this message: “The password entered does not meet our security guidelines. Please enter another password.”
  • The Annual Security Video and Transcript now directly link to CGS’s website instead of YouTube.
  • On the eLetters Options screen, we hid the email notification checkboxes. Email notifications for new eLetters are temporarily delayed.

Fixes

  • On the Redeterminations Status screen, searches by Beneficiary Information now return results correctly when multiple claims share the same date of service.
  • The Redeterminations button on the Claim Status Summary screen now works correctly.
  • The Redeterminations Status description is now consistent whether users search by DCN or CCN.
  • On the Reopenings Form screen, after selecting a Type of Reopening, the Line dropdown now displays the lines selected on the Reopenings Form Summary screen.

We'd love Your Feedback!

When a survey pops up on our website (like the one below), please take a moment to share your thoughts. Your input helps us improve and serve you better!

survey

spacer

26 Century Blvd, Suite NT600, Nashville, TN 37214 © CGS Administrators, LLC. All Rights Reserved