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April 1, 2026

myCGS® 11.1 Available Now!

myCGS 11.1 is available now! We've made some changes to Prior Authorization Status, Prior Authorization Smart Submission (PASS), and fixed several known issues.

What's New

  • Prior Authorization Status screen has a new option to search for Exemption Letters. You can download and view your Notice of Exemption, Notice of Continued Exemption, or Notice of Withdrawal of Exemption letters, if applicable.
  • If a supplier has received a Prior Authorization Notice of Exemption, they will now see a new Exemption Opt-Out Form tab under Claim Preparation > Prior Auth. Only exempt suppliers will see this tab.
  • Exempt suppliers can fill out the Prior Authorization Exemption Opt-Out form if they want to opt out of exemption and continue submitting Prior Authorization requests. This form must be submitted by April 30th, 2026.
  • The Prior Authorization Exemption Opt-Out Form is now listed on the Designated Approver (DA) User Permissions screens. End users won't have access to it—DAs can grant access when needed.
  • When using PASS to submit a Prior Authorization request for any Orthoses code, the Resources section now includes a link to the Knee-Ankle-Foot-Orthoses checklist.

Fixes

  • The Reopenings Form Submission screen now shows all claim lines when there is a duplicate HCPCS code on the claim for the same date of service.
  • The 'Claim Completed' date now displays on the ADR Detail screen for all completed claims.
  • The Overpayment Recovery Request Form Submission screen now shows claim information correctly.

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