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June 30, 2025

Attention: Phishing Fax Requests

Please be aware of this important CMS noticeExternal website in response to questions and concerns about suspicious faxes:

Alert: Medicare Fraud Scheme Involving Phishing Fax Requests

CMS identified a fraud scheme targeting Medicare providers and suppliers. Scammers are impersonating CMS and sending phishing fax requests. These faxes ask for medical records and documentation, falsely claiming to be part of a Medicare audit.

Important:

  • CMS doesn't initiate audits by requesting medical records via fax.
  • Protect your information. If you receive a suspicious request don't respond.
  • If you think you got a fraudulent or questionable request, work with your Medical Review ContractorExternal website to confirm if it's real.

Additional Information

To confirm if a request is valid, see the list of Medical Review Contractors and websites. Their websites provide details about how each Medical Review Contractor handles additional documentation requests, including sample letters (in some cases) and contact information.

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