March 1, 2024
myCGS 8.2.1 Now Available
myCGS 8.2.1 is now available. This version addresses several known issues:
- When verifying physician name and NPI for Prior Authorization Smart Submission (PASS), myCGS was incorrectly stating a match doesn’t exist in certain circumstances (if the physician’s last name changed). This has been resolved.
- Redetermination status was occasionally displaying extra documents that were not part of the Redetermination. This has been fixed.
- Corrected an issue in which myCGS was unable to find Redetermination status for some beneficiaries who have cross-referenced HICNs.
Do you have an idea that you’d like to see implemented in myCGS? Use the “Feedback” button found in the web portal to let us know!