Jurisdiction B POE Advisory Group (POE AG) Meeting Minutes – August 21, 2024
Meeting Date and Time: August 21, 2024, 2:00 p.m. ET
Facilitator: Denise Winsock, JB POE Sr. Analyst
CGS Representatives: Denise Winsock, Maurdi Wilson, Crystal Lewis, Angie Cooper
Advisory Group Members: Tonia Burrell Pace, Lori Cunningham, Missy Cross, Caryn Shelton, Valarie Sell, Jera Sitton, Pamela Tilbury, Melissa Tomaszewski
Agenda:
- Welcome & Introductions
- News & Updates
- Website Updates & Feedback
- POE Educational Activities
- Feedback & Suggestions/Open Discussion
- Welcome & Introductions
Denise welcomed the group to the meeting and reviewed the primary role of the POE AG. Denise also reminded members to complete the survey every quarter.
- News & Updates
Denise asked for comments on the following articles:
- Reduce the CERT Error Rate: Avoid These Common Errors
- Hospital Beds added to Required Face-to-Face and WOPD Effective August 12, 2024
- Lymphedema Compression Treatment Items Frequently Asked Questions (FAQs)
- Treating Practitioner Evaluation of the Blood Gas Study for Oxygen
- Wheelchair Replacements When the Manufacturer Exits Wheelchair Business – Effective July 8
- Positive Airway Pressure (PAP) Accessories and Supplies Medical Record Documentation Fact Sheet
- Medical Review Quarterly Reports
- Website & myCGS DME Web Portal Updates & Feedback
The group gave feedback on updates to the CGS JB Website. Denise encouraged members to use the blue Feedback tab to send comments about information on specific page or report an issue on the portal or website.
- Denise reviewed the following myCGS web Portal update: myCGS 8.8 Adds New Features to the View NPI/PTAN and Claim Status Screens
- POE Educational Activities
Denise led discussions on the following activities:
- Workshops
- CGS JB DME Provider Outreach & Education (POE) In-Person Workshops
- Lexington, KY Comprehensive Workshop – September 10, 2024
- Cleveland, OH Mega Workshop – September 11, 2024
- Milwaukee, WI – Coming in October
- CGS JB DME Provider Outreach & Education (POE) In-Person Workshops
- Collaborative Events:
- A/B DME PAP Webinar – September 19, 2024
- Midwest Association for Medical Equipment Services & Supplies (MAMES) – October 4, 2024
- CERT Task Force Manual Wheelchairs webinar – December 10, 2024
- MR/POE Focused Oxygen Education
- "To the Point" videos:
- myCGS Password Requirements
- myCGS Terms of Use
- Online Education
- Prior Authorization Program
- Workshops
- Feedback & Suggestions/Open Discussion
Denise shared an update on past suggestions and asked for any other topics.
Additional suggestions/feedback:
- myCGS:
- Is there a way CGS to send email notifications once ADRs are issued?
- Ability to request recoupment online.
- Have option to void a claim.
- Webinars and Workshops:
- Continue with Live Line Plus (include just top errors in ppt).
- Consider holding 2-day workshops as they provide more options and information.
- myCGS:
- Upcoming meeting date: November 13, 2024
Meeting Adjourned