April 7, 2025
FISS Unavailable
UPDATE: We confirmed this issue is resolved. FISS and other systems are available.
Currently, the Fiscal Intermediary Standard System (FISS) Home Health & Hospice (HH&H) regions aren't available. This means:
- HH&H providers can't access the Direct Data Entry (DDE) or Interactive Voice Response (IVR) systems.
- CGS staff can't access FISS or the Common Working File (CWF).
- J15 HHH Customer Service is available to assist with general questions only at this time.
We apologize for the inconvenience. We're working to resolve the issue and will provide an update as soon as possible.