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January 26, 2023

System Status – March 10 - 12, 2023

Beginning on Friday, March 10, 2023, the CGS J15 Medicare Front-End Systems (FES), RAPS, PDE and Medicare Encounter submissions will perform an annual data center update for all users (SFTP and Connect: Direct). The FES will not be available to send and receive files beginning on Friday, March 10th at 11:00 PM ET until Sunday, March 12th at 11:00 PM ET.

To assist with this upgrade, we highly encourage submitters to download all files from their outbound mailboxes by 9:00 PM ET on Friday, March 10th. In addition, we recommend submitters complete all submissions by 6:00 PM ET on Friday, March 10th.

Once processing resumes, reports that were not downloaded from the last 14 days prior to this maintenance, will be placed back into the mailboxes. This effort should complete by 12:00 PM ET on Monday, March 13th. In the event reports need to be restored, please utilize the EDI Report Request Tool (

If you have specific questions, please contact the CGS J15 EDI Helpdesk for assistance:

  • Part A Kentucky & Ohio: 1.866.590.6703, option 2
  • Part B Kentucky & Ohio: 1.866.276.9558, option 2
  • Home Health & Hospice: 1.877.299.4500, option 2


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