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January 9, 2026

Important Message About DDE & PPTN Access

The 2025 Annual DDE PPTN Recertification process took place June 1 – December 31.

Beginning on Monday, January 12, 2026, and over the next 6 weeks, CGS will deactivate Direct Data Entry (DDE) and Professional Provider Telecommunications Network (PPTN) IDs assigned to users who didn't submit a recertification form.

Please contact the EDI Help Desk for any related questions:

  • Home Health & Hospice: 877.299.4500 (option 2)
  • Part A Kentucky & Ohio: 866.59.6703 (option 2)
  • Part B Kentucky & Ohio: 866.276.9558 (option 2)

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