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June 7, 2022

July 2022 Release "Dark Days" for the Common Working File (CWF) Host

To accommodate the anticipated duration to install the July 2022 release, the CWF Host will observe Dark Days beginning on Friday, July 1, 2022, through Monday, July 4, 2022.

What this means to you:

  • It is customary for contractors to hold claims for several days following a quarterly release. Claims that are submitted prior to the release that would have been processed through the CWF during this period will be held until the nightly system cycle on Tuesday, July 5, 2022.
  • We anticipate claims will still be processed within a normal timeframe and these slight delays will not affect the timeliness of your payments.
  • This will not affect your ability to access beneficiary eligibility information through myCGS or the IVR, but the information will not update during the dark day period.

Home Health and Hospice providers: Notices of Admission (NOAs) and Notices of Election (NOEs) can still be submitted to CGS during this period. If you feel that a late submission of an NOA/NOE was caused by the dark day, appropriate documentation must be submitted.


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