March 26, 2015
Contacting CGS Electronic Data Interchange (EDI)
Contacting CGS Electronic Data Interchange (EDI) department for specialized assistance regarding Electronic Document Interchange (EDI)
- Call 866.276.9558 and select Option 2
Please have the following information available prior to calling about an EDI-related issue so we may assist you:
- Your EDI submitter ID or Provider Transaction Access Number (PTAN), which is also known as a provider number;
- Your company name;
- Your contact name;
- Your telephone number; and
- Your city and state
Calls from a Billing Service or Clearinghouse must provide their Submitter Identification number.
If you are unable to provide this information, you may be required to call back.