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July 28, 2026

J15 Customer Service Closures – August 2026

CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.

The August 2026 Customer Service closure schedule is as follows:

Date Event Closure
Thursday, August 13 & 27 Training Home Health & Hospice:
8 – 10 am CT

Part A & Part B:
9 – 11 am ET

The myCGS portalExternal Website and Interactive Voice Response (IVR) system will be available.

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