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November 16, 2023

Final Call: 2023 DDE/PPTN Recertification Ends November 30th

ATTENTION: All FISS DDE and PPTN Users

Do you use Fiscal Intermediary Standard System (FISS) Direct Data Entry (DDE) or the Professional Provider Telecommunication Network (PPTN) to verify Medicare beneficiary eligibility and/or claim information?

Each year, CGS must verify and recertify each user’s access to these systems. The 2023 DDE/PPTN Recertification Process began in June. If you did not complete and submit the Annual DDE PPTN Recertification formPDF on or before September 30, 2023, the final deadline is November 30, 2023.

If we don’t receive your completed form by November 30, 2023, we must deactivate your user ID. Once deactivated, you must complete the J15 DDE PPTN Application/Reactivation form to access the system again. The timeframe allowed to process this request is up to 20 business days.

If you have any EDI questions, please call the EDI Helpdesk:

  • Kentucky/Ohio Part A – 1.866.590.6703 (option 2)
  • Kentucky/Ohio Part B – 1.866.276.9558 (option 2)
  • Home Health & Hospice – 1.877.299.4500 (option 2)

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