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August 18, 2022

October 2022 Release "Dark Days" for the Common Working File (CWF) Host

To accommodate the anticipated duration to install the October 2022 release, the CWF Host will observe a Gray Day on Thursday, September 29th and Dark Days beginning on Friday, September 30th through Sunday, October 2nd.

What this means to you:

  • It is customary for contractors to hold claims for several days following a quarterly release. Claims submitted during this period will not continue to process until the nightly system cycle runs on Tuesday, October 4th.
  • We anticipate claims will still process within a normal timeframe and these slight delays will not affect the timeliness of your payments.
  • This will not affect your ability to access beneficiary eligibility information through myCGS or the IVR, but the information will not update during the dark day period.

Home Health and Hospice providers: You can still submit Notices of Admission (NOAs) and Notices of Election (NOEs) during this period. If you feel the dark day period caused a late NOA/NOE submission, you must submit the appropriate supporting documentation with the associated final claim.


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