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Reference Guide to Avoid Duplicate Documentation for a CERT ADR

Purpose

To help providers and offices respond correctly to CGS requests for Comprehensive Error Rate Testing (CERT) Additional Documentation Requests (ADRs) (i.e., avoid sending irrelevant or previously submitted records).

Why This Matters

Sending entire charts or previously submitted documentation packets instead of the specific documentation requested can:

  • Delay claim review and payment.
  • Result in missing documentation.
  • Not allow enough time for appeals.

What Not to Send

  • Entire EMR printouts
  • Duplicate submissions from prior ADRs
  • Unrelated chart notes
  • Full chart packets when only specific items are requested

What To Send

  • The documentation listed in the ADR
  • Signature pages, order/referral forms, progress notes specific to the necessary ADR
  • Any test results, lab reports, or other supporting documentation that coincides with the specific documentation requested

Best Practices

  • Review the ADR carefully.
  • Pull the required documentation only.
  • Label documents clearly.
  • Check before sending.

Need Help?

If you're unsure what to send, please contact us at J15CERTCID@cgsadmin.com before submitting. We're here to help.

Thank you and your organization for participating and helping the CERT program.

Updated: 06.10.2025

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