Comprehensive Error Rate Testing (CERT) Program
The Centers for Medicare & Medicaid Services (CMS) implemented the Comprehensive Error Rate Testing (CERT) program to measure improper payments in the Medicare fee-for-service (FFS) program. CERT is designed to comply with the Improper Payments Elimination and Recovery Act of 2010 (IPERA); Public Law 111-204). The Department of Health and Human Services (HHS) Office of Inspector General (OIG) estimated the Medicare FFS error rate from 1996 through 2002. The OIG designed its sampling method to estimate a national Medicare FFS paid claims error rate.
CERT randomly selects a sample of claims submitted to Carriers, FIs, and MACs during each reporting period. The methodology includes:
- Requesting medical records from the health care providers that submitted the claims in the sample.
- Where medical records were submitted by the provider, reviewing the claims in the sample and the associated medical records to see if the claims complied with Medicare coverage, coding, and billing rules, and, if not, assigning errors to the claims.
- Where medical records were not submitted by the provider, classifying the case as a no documentation claim and counting it as an error.
- Sending providers overpayment letters/notices or making adjustments for claims that were overpaid or underpaid.
The CERT program cannot be considered a measure of fraud. Since the CERT program uses random samples to select claims, reviewers are often unable to see provider billing patterns that indicate potential fraud when making payment determinations. The CERT program does not, and cannot, label a claim fraudulent.
All public reports produced by the CERT program are available through the CERT Center for Medicaid and Medicare Services (CMS) .
Articles and Helpful Links
- Part A Comprehensive Error Rate Testing (CERT) Fact Sheet
- Comprehensive Error Rate Testing (CERT) Program
- Comprehensive Error Rate Testing (CERT) Teaching and Instruction for Providers (TIP) Letters from Medical Review
- The ABCs of the Comprehensive Error Rate Testing (CERT) Program and How to Respond to CERT Requests
- CERT Appeals: Providing Documentation
- CERT Ambulance Checklist