Education and Outreach
The goal of our Provider Outreach and Education (POE) program is to give Medicare providers the timely and accurate information needed to understand the Medicare Program. We keep DMEPOS suppliers informed about changes so you can correctly bill claims to Medicare. We educate about the fundamentals of the Medicare Program, national, and local policies. We share information about new Medicare initiatives and significant changes to the Medicare Program. Issues identified through analyses of provider inquiries, claim submission errors, and data from Medical Review, Comprehensive Error Rate Testing (CERT) and the Recovery Auditor drive our education program.
Ask the Contractor MeetingsInformation about upcoming Ask the Contractor Meetings (ACMs) and transcripts from past meetings and Ask the Contractor Teleconferences (ACTs). |
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Calendar of EventsView the schedule of upcoming live educational events including webinars, workshops, tradeshows, state, and national association meetings |
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CERT Outreach & Education Task ForceThe DME Comprehensive Error Rate Testing (CERT) Outreach and Education Task Force is a multi-jurisdictional unit comprised of provider outreach experts from all four DME MACs. Access information about upcoming events and view presentations from completed webinars. |
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Community Coach ProgramRequest education or invite POE to present at association meetings. |
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EspañolVisite nuestra página en español para tener acceso a los recursos educativos, formularios, guías, herramientas y mucho más. |
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Fact SheetsBrowse these fact sheets for concise and reliable information on a variety of topics. |
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National DME MAC EducationCGS and Noridian collaborate to create education for our suppliers. |
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New Supplier Welcome CenterInformation to help you start enrolling in Medicare, understanding the program, and filing an accurate Medicare claim. |
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Online Education PortalAccess to online education courses and personal course completion history. |
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POE Advisory GroupsInformation about the DME MAC Provider Outreach and Education (POE) Advisory Groups, upcoming meetings, and minutes from past meetings. |
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POE Q&AsReview POE responses to questions received during webinars, workshops, and other live events. |
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Policy ResourcesHelpful links to policy-specific education, including CMS Medicare Learning Network publications and national webinars. |
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Prescriber EducationInformation and resources for DMEPOS prescribers. View presentations from A/B DME MAC Collaborative webinars. |
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Recorded WebinarsWe don’t have any webinar recordings right now. |
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To the PointShort, informative, and to the point recordings on a variety of subjects. |
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Video EducationView a Medicare Minute℠, Medicare Minute MD℠, Website, or myCGS Portal video. |
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WorkshopsRegister for and view information about our in-person workshops. |
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Medicare Learning Network® (MLN)Medicare Learning Network® (MLN), MLN Connects® and MLN Matters® are registered trademarks of the U.S. Department of Health and Human Services (HHS) and brand names for official CMS provider educational products, outreach activities, and information resources designed to promote national consistency of Medicare provider information. MLN products include: |