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March 4, 2024

Targeted Probe and Education Program to Focus on Evaluation and Management (E/M) Services

The CGS Targeted Probe and Education program will begin review of claims associated with E/M services. Guidance for these services may be found in the Internet Only Manual Publications 100-04 and 100-02.

All E/M visit claims must meet all requirements regarding medical reasonableness and necessity as outlined in the applicable statute, regulations, and manual provisions.

We expect the documentation submitted to include a copy of the following legible and signed documentation from each patient's medical record:

  1. Beneficiary’s name
  2. Date of service
  3. Signed Medical Records which establish:
    • reason for encounter
    • history
    • assessment
    • past and present diagnoses
    • prior diagnostic test results
  4. Any other documentation supporting medical necessity
  5. Copy of any mandatory ABNs
  6. Appropriate signatures
    • Signature and credentials of person performing the service must meet CMS requirements
    • Amendments/corrections/delayed entries are properly identified

For additional documentation requirements, please reference:

MLN Evaluation Management Service Guide https://www.cms.gov/outreach-and-education/medicare-learning-network-mln/mlnproducts/downloads/eval-mgmt-serv-guide-icn006764.pdfExternal PDF

CMS Medicare Program Integrity Manual (Pub. 100-08), Chapter 3, Section 3.3.2.4External PDF

Definition of "Medically Necessary": Social Security Act (SSA), Section 1862 (a)(1)(A)External Website

Medicare Benefit Policy Manual 100-02 | CMSExternal Website

Medicare Claims Processing Manual 100-04 | CMSExternal Website

CPT codes under review will include:

  • 99202-99205 (New Patient)
  • 99211-99215 (Subsequent)

For more information on Targeted Probe and Education, please see the following links:

Consider using the myCGS Portal for claim review status and submission of documentation. For more information, please access myCGS

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