Corporate
CGS Administrators, LLC

IVR: 877.299.7900 Customer Service and myCGS: 866.590.6727

IVR Beneficiary Name to Number Converter

The Interactive Voice Response (IVR) system requires you enter your patient's name during the beneficiary name validation process. Use this tool to convert the patient's name to the corresponding numbers on your telephone key pad.

  1. Type the beneficiary's first initial of their first name and the first six letters of their last name in the "Enter Name" field.

    Enter Name:
  2. Press the "Convert to Number" button to display the number.



    Converted Number:
26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved