Skip to Main Content

Print | Bookmark | Email | Font Size: + |

Reason Code Search and Resolution

Disclaimer: This is not a complete list of reason codes.

The Reason Code Search and Resolution tool allows you to view a reason code description and determine how to prevent/resolve the edit. You may search by reason code or keyword. All records matching your search criteria will be returned for your review. You may also select "Show all Reason Codes" to view the complete list.

If the reason code you enter does not display here, you may access any reason code description in the Fiscal Intermediary Standard System (FISS) Direct Data Entry (DDE) Reason Codes Inquiry Menu (Option 17) . For additional information, please reference the FISS DDE User Manual.

Search by:

Reason Code 34923

Description:

This error is caused by one or more of the following:

  • A revenue code line contains a service date that is within the occurrence span code (OSC) 77 dates, but the units and/or charges appear as covered;
  • A revenue code line contains noncovered units or charges, but the service date is outside of the OSC 77 dates;
  • The total noncovered days do not equal the total noncovered days indicated by OSC 77.

Example: FISS Claim Page 01 includes an OSC 77 with 1002YY-1004YY. On FISS Claim Page 02, the revenue code lines for dates of service 1002YY-1004YY appropriately report noncovered charges (NCOV CHARGE), however, the units are reported as covered (COV UNIT). This is causing RC 34923 to fire.

32923

32923

Resolution:

NOTE: Currently, providers that submit claims electronically, via the ANSI X12N version 5010, do not have a way to report noncovered units. As a result, FISS is incorrectly plugging covered units in the COV UNIT field, despite noncovered charges being reported. Providers experiencing errors for this reason may either submit the claim via Direct Data Entry (using FISS) to accurately report the units as noncovered, or if the claim is submitted electronically, it must be corrected from their Return to Provider (RTP) file once the reason code 34923 is applied.

How to prevent/resolve: When reporting an OSC 77 (untimely NOE or untimely recertification), verify that the units and charges are reported as noncovered (i.e. the COV UNIT field does not include any units) on the revenue code lines associated with the OSC 77 dates.

If the units were incorrectly entered as covered, you must delete and rekey each revenue code line where the units were reported incorrectly. Follow the steps below to resolve this error.

  1. Access the claim from the RTP file (Claim Correction menuPDF)
  2. Go to FISS Page 02.
  3. Key a "D" over the first digit of the revenue code for each line you are deleting (those lines where the SERV DATE falls within the OSC 77 dates).

    32923

  4. Press the 'Home' key, then 'Enter'. The revenue code lines in which the "D" was entered will be deleted.
  5. Re-key the revenue code lines, ensuring that the COV UNIT field is blank for the noncovered lines, and charges are reported as noncovered (NCOV CHARGE).

    32923

For more information on deleting and rekeying revenue code lines, refer to the FISS Guide Chapter Five (Claims Correction).

Updated: 12.17.18

Disclaimer: CGS' online tools and calculators are informational and educational tools only, designed to assist suppliers and providers in submitting claims correctly. CGS makes no guarantee that this resource will result in Medicare reimbursement for services provided. Although we've made every reasonable effort to provide effective resources, CGS is not responsible for the consequences of any decisions or actions taken in reliance upon or as a result of the information that these tools provide. CGS is not responsible for any human or mechanical errors or omissions.

spacer

26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved