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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

October 9, 2019

Claim Payment Alert—Beneficiary Entitlement Date Issue

CGS is aware of an issue affecting some beneficiary entitlement records. As a result of the issue, claims processed on 10/7 and 10/8 incorrectly denied PR-31 for no Medicare Part B Entitlement. CGS has begun to suspend affected claims until the records are corrected by the appropriate system owner. For further information, please monitor our Claim Payment Alerts page.

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