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October 8, 2019

Remittance Advice Now Viewable in myCGS Version 5.5.5!

A new Remittance Advice (RA) option has been added to myCGS that lets you see an image of any RA generated beginning October 7, 2019!

With the release of myCGS version 5.5.5, you can now view your actual RA directly through the web portal. In previous versions only an RA summary was available to view in myCGS, but now both the RA summary and the actual RA are viewable.

Electronic RAs generated on and after October 7, 2019, will be viewable. Paper RAs that were generated beginning September 10, 2019, are now viewable. All RAs will be available for viewing in myCGS in the afternoon following the day they are generated (beginning October 7). For instance, if an RA is generated/dated October 7, 2019, it will be available for viewing on October 8 in the afternoon (usually around noon). Note that RAs generated before these dates (October 7 for electronic, September 10 for paper) will not be viewable in myCGS.

To view your RA in myCGS, follow these steps:

The myCGS User ManualPDF is being updated to include these instructions. More exciting, new features are coming to myCGS soon! Be sure to stay tuned to our ListServ and News page for additional myCGS news.

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