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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

September 12, 2019

myCGS Version 5.5.4 Installed—MFA Codes Now Valid for 12 Hours

With the implementation of version 5.5.4, Multi-Factor Authentication (MFA) codes in the myCGS Web Portal are now valid and reusable for 12 hours after they are initially generated. Previously MFA codes were valid for 8 hours. This change came about as a result of feedback from many providers and suppliers, including myCGS users. CGS and other MACs worked with CMS to change the MFA rules so that you can now generate one MFA code in the morning and continue to use it throughout a full work day without needing to generate a new code.

Do you have a suggestion you’d like to see implemented in myCGS? Be sure to let us know! To send us your feedback and suggestions, log into myCGS and select the “Feedback” link in the top right corner of the screen.

Be sure to stay tuned to our ListServ and News page for additional myCGS news.

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