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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

August 5, 2019

myCGS Version 5.5.3 Installed with Updates and Fixes

myCGS Version 5.5.3 was installed on August 2nd, which includes several fixes to the portal.

Functionality to User Maintenance and Recertification by Designated Approvers has now been restored. All educational summary letters now display all pages, and XREF HICN now displays the correct information.

We have also corrected an issue when Order RA found multiple checks on the same day. Other issues that have been corrected include ADMC returning a "No Data Found" error message and various MFA lockout issues.

Thank you for your patience while we made these updates. We hope these fixes will make your myCGSExternal website experience smoother.

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