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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

March 28, 2019

It’s time to take the 2019 CMS MAC Satisfaction Indicator (MSI) Survey!

It’s time to take the 2019 CMS MAC Satisfaction Indicator (MSI) Survey!  Be sure to respond to every question and click the SUBMIT button so that your survey counts.

Use this opportunity to tell us what you think about our services and processes, including Provider Education, Customer Service, Claims, Appeals and Medical Review. Help us help you! We use your feedback to make improvements to the services we provide. Just click the appropriate link below to take the MSI survey now! These survey results will help us gain valuable insights and determine process improvements. It only takes 10 minutes to help make a difference and CGS reads every single response!

The CGS management team will read every single response and will create action plans based on your feedback. Comments that are specific in nature or provide specific suggestions are greatly appreciated as they aid in determining exactly where we should focus.  Our focus is on providing solutions that you need. Your specific feedback helps us ensure we are working collectively to drive improvements to the Medicare program.

We will be happy to contact you regarding your comment if you leave your contact information.

Jurisdiction B Medicare Satisfaction Index (MSI) SurveyExternal Website

Jurisdiction C Medicare Satisfaction Index (MSI) SurveyExternal Website

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