March 19, 2019
myCGS Version 5.3.2 Installed to Fix Several Known Issues
myCGS Version 5.3.2 was installed on the evening of 3/18/19 in order to resolve the following known issues:
- On the CMN Status screen, the number of payments for oxygen CMNs with an initial date prior to 10/1/2011 was not always displayed accurately.
- If more than one result was found for Redetermination or Reopening Status, only one result was displayed.
- On the CBA Information screen, a server error was displayed when the zip code entered was not found.
- On Ordering/Referring Physician Status, if the NPI/last name combination was not found, no message was displayed on screen.
- On the Prior Authorization/ADMC screen, no message was being displayed if no results were found for a search.
- Certain EFT Status searches were resulting in an "Unhandled Exception" error.
Thank you for your patience as we worked to resolve these issues. Refer to our myCGS Alerts page for a listing of other current and recent known issues.