Corporate

January 16, 2018

Attention Medicare HETS 270/271 Submitters: Scheduled Outage to the Medicare HETS 270/271 Eligibility System

A HETS 270/271 installation will begin at 7:30 AM ET on Saturday, January 20, 2018. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 4:00 PM ET on Saturday, January 20, 2018.

The next scheduled outage to the Medicare HETS 270/271 eligibility system. CMS data center maintenance will begin at 11:30 PM ET on Friday, January 26, 2018. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, January 28, 2018.

Please contact the Help Desk if you have any questions.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315


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