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myCGS User Manual

The myCGS User Manual provides detailed information about accessing and obtaining information from the myCGS web portal. The User Manual is aligned with the various Tabs available in myCGS. As a reminder, myCGS users are assigned rights to the Tabs by their myCGS Provider Administrator. Therefore, a myCGS user may not have access to all Tabs in myCGS. See Chapter 1: Overview of myCGSPDFfor more information about Provider Administrator and Provider User rights.

Chapter 1: Overview of myCGSPDF
This chapter provides an introduction of myCGS, including Provider Administrator and Provider User roles, how to register, passwords, and logging in and out of myCGS.
Chapter 2: Claims TabPDF
This chapter explains how to access and view claims data using the myCGS web portal.
Chapter 3: Remittance TabPDF
Chapter 3 provides information about how to view and print remittance advices using myCGS.
Chapter 4: Eligibility TabPDF
This chapter includes instructions for accessing beneficiary eligibility information, including deductible and cap information, preventive benefits, Medicare Advantage plans, Medicare Secondary Payer (MSP), home health and hospice services, and hospital and skilled nursing facility (SNF) stays.
Chapter 5: Financial Tools TabPDF
Chapter 5 explains how to check your payment floor status, and determine recent checks issued to your office/facility.
Chapter 6: Messaging/Forms Tab (for Part A Providers)PDF
The Messaging/Forms chapter provides information on how to submit a redetermination request to CGS using the myCGS portal, as well as how to check the status of your request.
Chapter 6: Messaging/Forms Tab (for Part B and Home Health/Hospice Providers) – Coming Soon!!!
Chapter 7: Administration TabPDF
This chapter explains the role of the Provider Administrator, including how to add, edit or delete a Provider User.

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