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Top Claim Submission Errors for All Providers: Errors 39071, 39072 and 39073

Reason for error: Your claim includes one or more diagnosis codes that match a Medicare Secondary Payer (MSP) record at Common Working File (CWF).

Claim processing result: Reject

How to resolve: Check the patient's eligibility file to determine whether your services may be related to the MSP record.

If your services are unrelated to the MSP record, and there is no new accident/injury, submit an adjustment to remove the related diagnosis code(s) from your claim once the claim has moved to R B9997.

If your services are related to the MSP record, submit an adjustment with the appropriate MSP information. Refer to the Medicare Secondary Payer Billing and AdjustmentsPDFquick resource tool for more information.

Updated: 12.22.15

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