New Medicare Card Transition Ask-the-Contractor Teleconference (ACT)
March 28, 2019
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- Is there a website to go to look up numbers for existing patients?
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Yes, via the MBI Look-Up Tool in myCGS. Please refer to the Introducing…the myCGS MBI Look-Up Tool article.
Published: 04.05.19
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- If we wanted to update our files with the MBI while we have the Medicare HICN, are we able to access through the CMS web portal?
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Yes, via the MBI Look-Up Tool in myCGS. Please refer to the Introducing…the myCGS MBI Look-Up Tool article.
Published: 04.05.19
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- Have the MBIs/HICNs affected any Notice of Elections (NOEs) or Notices of Termination/Revocations (NOTRs) for Hospice?
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We are only aware of the issues that have appeared on the Claims Processing Issue Log (CPIL). At this time, only one open issue remains on the CPIL and hospice claims may be affected. Please review the resolved CPIL issues for past MBI matters. Be sure to check your claim inquiry and RTP files to ensure proper and timely processing.
Published: 04.05.19
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- Will we be granted an exception on NOEs if affected?
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Yes, system issues that are beyond the provider’s control are circumstances for an approved exception request.
Published: 04.05.19
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