Qualified Medicare Beneficiary (QMB) Information Issue with the IVR
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January 26, 2018

Qualified Medicare Beneficiary (QMB) Information Issue with the IVR

CGS is aware of the issue where the Interactive Voice Response (IVR) system is not calculating the QMB deductible and coinsurance amounts correctly. We are working to correct this issue. At this time, please contact the Provider Contact Center (PCC) for assistance in getting a breakdown of these amounts.

Part A PCC – 1.866.590.6703
Part B PCC – 1.866.276.9558
Home Health and Hospice PCC - 1.877.299.4500


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