EDI Enrollment Applications Sent via FAX
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June 10, 2016

EDI Enrollment Applications Sent via FAX

Providers, software vendors, clearinghouses and billing services may enroll as electronic submitters and recipients of electronic data by completing either the Online or PaperPDF EDI Enrollment Application. When completing the paper application, the preferred method of submitting the application is via fax.

On occasion, the EDI enrollment applications received via fax are blurred, making it impossible to process. It is important for the fax to be of high image quality in order to facilitate an accurate and timely enrollment process.

To optimize viewing, please update the settings of the fax server or workstation used to send faxes. If you are unfamiliar with the settings, the following information may be helpful:

  • Attempt to improve the PDF conversion quality by using the following registry subkeys for each WorkServer that has PostScript enabled:
    GhostDownScaleFactor (REG_DWORD) = 4
    PCL6_DownScaleFactor (REG_DWORD) = 4
    NativeDocControl (REG_MULTI_SZ) = PDF,5
  • Lower the contrast value for the GSPostScriptCode registry subkey:
    GSPostScriptCode (REG_SZ) =<</Install {{0.90 gt {1}{0} ifelse} settransfer}>>setpagedevice

If you use the RightFax system, please follow these guidelines:

  • Browse to:
    HKLM\SOFTWARE\RightFax\WorkServer\WorkSrvX for 32-bit systems
    HKLM\SOFTWARE\Wow6432Node\RightFax\WorkServer\WorkSrvX for 64-bit systems
    (NOTE: ‘X’ is the number of the WorkServer)

If you need assistance changing these setting, please check with your onsite technical staff.

Also, we have seen an increase in illegible forms. This typically occurs due to the forms being refaxed or bleeding of the inked letters from copies made repeatedly. Please be sure to complete and fax an ORIGINAL copy of the application. For additional information, please refer to the article available here.


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