October 24, 2014
EDI Tip of the Month
Why was my EDI application returned?
Tips to avoid multiple send-backs:
Are you annoyed by multiple returned applications? CGS has ascertained in most instances something was overlooked or not completed entirely. The list below point to types of trends from recent returned documentation:
- Multiple Lines of Business (LOB’s) checked
- Signature missing from Enrollment page or Provider Authorization Form
- Software or Network Service Vendor missing or not approved
- Provider Name or address does not match our system
- Tax ID Number invalid or missing
Helpful Tools to avoid application returns:
- Please read the instruction page from the EDI Enrollment packet before completing paper work.
- List of approved Network Service Vendors
- 5010 Trading Partner Directory
- Contact Provider Enrollment to authenticate Provider Name and Address.
CGS is committed to making sure the EDI Enrollment process is efficient with limited issues. Please begin using our New EDI Application revised September 2014.