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October 24, 2014

EDI Tip of the Month

Why was my EDI application returned?

Tips to avoid multiple send-backs:

Are you annoyed by multiple returned applications? CGS has ascertained in most instances something was overlooked or not completed entirely. The list below point to types of trends from recent returned documentation:

  • Multiple Lines of Business (LOB’s) checked
  • Signature missing from Enrollment page or Provider Authorization Form
  • Software or Network Service Vendor missing or not approved
  • Provider Name or address does not match our system
  • Tax ID Number invalid or missing

Helpful Tools to avoid application returns:

CGS is committed to making sure the EDI Enrollment process is efficient with limited issues. Please begin using our New EDI ApplicationPDF revised September 2014.

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