June 15, 2011
Part A DDE User Access Issues
If you are a J15 Part A provider who currently uses a Direct Data Entry (DDE) function to check eligibility, claims status, or enter or modify claims (ELGA, ELGH, FISS, etc.) and you experience any security issues with that access or need to have your password reset, please email the CGS Security Administration Team at CGS.Medicare.OPID@cgsadmin.com. Please include the user ID that is experiencing problems and the first and last name of the user to which that ID is assigned in your email request.
For all GPNet access and password issues, please continue to call the J15 EDI Helpdesk for assistance at 866.758.5666.