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Video Education

Choose your series:

Medicare Minute MD℠

Series Intro

Medicare Minute MD℠ Oxygen and Oxygen Equipment

Length: 10:45

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses Medicare's Home Use of Oxygen National Coverage Determination (NCD 240.2) and the DME MAC Oxygen and Oxygen Equipment Local Coverage Determination (LCD L33797) and the LCD-related Policy Article (A52514).

Date Recorded: 02.20.23

The myCGS Web Portal

Medicare Minute MD℠ The myCGS Web Portal

Length: 7:54

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, highlights some of the benefits of using the myCGS web portal.

Date Recorded: 05.08.20

Telehealth

Medicare Minute MD℠ Telehealth

Length: 13:45

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses Medicare's Telehealth Benefit and provides insight into various arrangements for telemedicine that all treating practitioners need to consider before engaging in these types of practices. This video was produced by CGS Administrators, LLC, the Jurisdictions B and C DME MAC, in collaboration with Noridian Healthcare Solutions, the Jurisdiction A and Jurisdiction D DME MAC.

Date Recorded: 08.17.18

Medicare and Surgical Dressings

Medicare Minute MD℠ Medicare and Surgical Dressings

Length: 6:42

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the surgical dressings policy.

Date Recorded: 01.1.17

Oral Anti-Cancer Drugs

Medicare Minute MD℠ Medicare and Oral Anti-Cancer Drugs

Length: 5:12

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the oral anti-cancer drug policy.

Date Recorded: 01.1.17

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Medicare Minute℠

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Hospice and GW Modifier

Medicare Minute℠ – Hospice and GW Modifier

Length: 7:10

Course Summary: In this new edition of Medicare Minute, Dr. Robert Hoover discusses the Medicare Hospice benefit and a valuable resource for DME suppliers that utilize the GW modifier, the Hospice Election Statement Addendum.

Date Recorded: 03.09.23

TPE Resumes

Medicare Minute℠ – Targeted Probe and Educate Resumes

Length: 6:27

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, discusses updates on Medical Review activities and the resumption of TPE.

Date Recorded: 10.15.21

PIPs

Medicare Minute℠ – Performance Improvement Plans

Length: 6:14

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, discusses performance improvement plans or PIPs, included as part of CGS' Targeted Probe and Educate (TPE) process.

Date Recorded: 10.15.21

P360

Medicare Minute℠ – The New Provider 360 Program

Length: 6:56

Course Summary: CGS Administrators is serving up a new Provider 360 program, open to providers and suppliers in DME MAC Jurisdictions B and C and A/B MAC Jurisdiction 15.

Date Recorded: 05.14.21

fax

Medicare Minute℠ Check your…fax

Length: 3:36

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC reminds you of the importance of using the correct fax number when requesting an appeal.

Date Recorded: 10.14.13

LCDs

Medicare Minute℠ LCDs and Policy Articles: What's the Difference?

Length: 3:14

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how the Benefit Improvement and Protection Act (BIPA) of 2000 impacted today's LCDs and Policy Articles. Learn the relationship between LCDs and PAs and why they are important to you when filing Medicare claims.

Date Recorded: 08.28.13

nebulizers

Medicare Minute℠ Nebulizer Drug Calculators

Length: 2:14

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how CGS online calculators improve your ability to accurately calculate units of measure for Nebulizer drugs.

Date Recorded: 08.28.13

salvage

Medicare Minute℠ Salvage Claims

Length: 3:24

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC talks about billing for custom fabricated items when the beneficiary cancels the order, their condition changes, or they pass away before delivery.

Date Recorded: 07.01.13


Website

NOTE: The website navigation tutorial applies to all CGS medicare contracts

Web Tutorial

CGS Website Tutorial

Length: 4:00

Course Summary: This video tutorial describes how to navigate the CGS website, find provider education materials, locate information, and understand different features.

Date Recorded: 03.01.21

Google Authenticator

Installing Google Authenticator for Instant MFA Codes

Length: 3:47

Course Summary: Google Authenticator provides instant multifactor authentication (MFA) codes for DME myCGS log ins. No more waiting on emails or text messages! This video walks you through each step of adding Google Authenticator to your cell phone or as a web browser extension.

Date Recorded: 08.18.21

myCGS Security

myCGS Security Awareness Training

Length: 12:23

Course Summary: This video discusses a variety of cybersecurity measures expected to be used within the myCGS portal such as password strength and best practices for avoiding potential scams and malicious software.

Date Recorded: 10.13.21

CGS App Promo

Check out the newly updated CGS Medicare App!

Length: 00:33

Course Summary: CGS has released the latest version of the CGS Medicare App, available for mobile phone or tablet users. This update features several enhancements, including, Disaster Relief Information, CMS News, the swipe down to refresh data feature, updated scrolling capabilities, and more. Watch the video to view how the app works, and download it on the App Store or Google Play!

Date Recorded: 03.08.22

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